Refund Policy

Introduction
This Refund Policy outlines the conditions under which refunds may be issued.

1. Refund Eligibility
Refunds may be granted in the following situations:

• Items delivered are incorrect or damaged.
• Orders are not delivered due to operational issues.

2. Refund Process

• Submit a refund request within 24 hours of delivery via email at [Insert Email Address].
• Include order details, proof of payment, and photos of the issue (if applicable).

3. Non-refundable Situations
Refunds will not be issued for:

• User dissatisfaction with the quality or taste of food.
• Orders canceled after dispatch.
• Perishable items accepted upon delivery.

4. Refund Timeline
Approved refunds will be processed within 7-10 business days, depending on your payment method.

Contact Us:
For refund-related inquiries, email us at info@rrts.website.